Troubleshooting
Having trouble? Learn how to fix problems and solve issues.
18 articles
- My graph shows 'No Data', what does this mean?
- My self-sufficiency graph shows incorrect values, what can I do?
- I don't see any readings of my gas meter, what can I do?
- The measurements in the HomeWizard app differ from those in other apps. Why is that?
- My device is offline, what can i do?
- My app shows “Not available in the Now view”, what does this mean?
- I can't activate Energy+ in the app, what can I do?
- How do I change my HomeWizard account password?
- I can't log into the app, what can I do?