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Troubleshooting
Having trouble? Learn how to fix problems and solve issues.
16 articles
My graph shows 'No Data', what does this mean?
My solar consumption graph shows incorrect values, what can I do?
I don't see any readings of my gas meter, what can I do?
Differences with meter readings in other apps
My device is offline, what can i do?
My app mentions 'Not Available in the Now View', what does that mean?
I can't activate Energy+ in the app, what can I do?
How do i change or delete my account?
How do I change my HomeWizard account password?
I can't log into the app, what can I do?