Don’t see your Wi-Fi network in the list? Here are some possible causes and solutions:
No password or outdated security
The Watermeter only works with WPA2 or WPA3. Adjust your router settings if needed.No 2.4 GHz network
5 GHz is not supported. Check if your router is broadcasting a 2.4 GHz network.Hidden network
Using a hidden network? Scroll down in the list and choose “Connect manually” to enter your network name and password.
Do you still need help?
Click the green button in the bottom right corner to get in touch. Our virtual assistant will guide you to the right help article or colleague. We aim to respond within 48 hours on business days.