
My graph shows 'No Data', what does this mean?A device was recently, or is currently still offline.
I don't see any readings of my gas meter, what can I do?
Differences with meter readings in other apps
My device is offline, what can i do?
My app mentions 'Not Available in the Now View', what does that mean?Not all graphs are available in all views, read this article to learn more.
I can't activate Energy+ in the app, what can I do?
How do i change or delete my account?
How do I change my HomeWizard account password?
I can't log into the app, what can I do?