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My P1 Meter status ring is red, what does this mean?
My P1 Meter status ring is red, what does this mean?

Read more about the LED ring on your P1 Meter

Updated over a week ago

When the status ring of your P1 Meter is red, it means it is currently not functional.

Is your status ring blinking red?

Then your P1 Meter is unable to connect to your Wi-Fi network. You can check the app for the last known signal strength percentage at Settings > Meters > P1 Meter > Wi-Fi > ''name'' %. If the signal strength is below 50% you might experience a temporarily offline status. If the signal strength is below 20% your device will be offline often.

If you are having signal problems you might want to try to reposition your Wi-Fi router for better coverage. This can be done by rotating your Wi-Fi router, or repositioning your router.

Is your status ring completely red?

Then your P1 Meter is not receiving data from your smart meter. If you have a Belgian meter from Fluvius, this mean your P1 user port might be disabled. Click here and log in with your account at Fluvius to enable the P1 user port.

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