Skip to main content
All CollectionsTroubleshootingEnergy App
My app mentions 'Not Available in the Now View', what does that mean?
My app mentions 'Not Available in the Now View', what does that mean?

Not all graphs are available in all views, read this article to learn more.

Updated over a week ago

Not all graphs are available in all views. These graphs are not available in the 'Now view':

Gas

Gas is not available in the now view, because the gas meter does not have a realtime connection with the smart meter. It only updates it's readings periodically. For this reason it is not available in the now view.

Standby consumption

Because the standby consumption is calculated over a longer period of time, it is not available in the now view.

Solar inverter connection

A solar inverter connection is updated every 15 minutes. For this reason it is not available in the now graph. However, with a HomeWizard kWh Meter it is possible to see solar data in the Now graph.

Why is the graph still in my list if it is not available?

This is to make sure graphs don't switch orders and positions when you navigate through different time periods when you have multiple graphs.

Did this answer your question?