With older smart meters (SMR 2 and 4), the P1 Meter receives little or no power. In that case, the status ring on your P1 Meter will stay off or flash orange. You’ll need a USB-C adapter set to power the P1 Meter. Plug the USB-C adapter into the bottom of the P1 Meter.
You can find an overview of the most common smart meters on this page.
🇧🇪 Do you live in Belgium and is your P1 Meter not working?
The P1 port may not have been activated yet. You can arrange this via Mijn Fluvius. If you recently switched energy suppliers, the port may need to be reactivated.
Does your smart meter not require extra power, but your P1 Meter still doesn’t turn on? Please contact us by clicking the green button at the bottom right of this page. Our virtual assistant will forward your question to our support team. We aim to respond within 24 hours on working days.
Status indications of the P1 Meter
Red | No P1 data available. Check the P1 port connection. Do you live in Belgium? Activate the P1 port via Mijn Fluvius. |
Flashing red | No Wi-Fi or internet connection. Check your Wi-Fi settings and connection. You’ll find more information in this article. |
Flashing orange or off | The P1 port is not activated, or there is no/insufficient power. Check if this can be resolved by connecting a USB-C adapter. |
Flashing green | The P1 Meter is connecting. Wait for the connection to be established. Read more here if the connection is not successful. |
Flashing blue | Pairing mode is active. Follow the steps in the app. |
Green | The P1 Meter is connected and everything is working correctly. |