The HomeWizard helpdesk
We’re here for you! You can easily and quickly contact us by clicking on the purple button at the bottom right. Our virtual assistant will direct you to the appropriate article or forward your question to the relevant colleague. Please share your question wholly and concisely. We aim to respond within 24 hours on weekdays. Please leave a correct e-mail address, and feel free to close the window.
HomeWizard helpdesk
Do you have a specific question about using our products, graphs, measurements, Energy+ subscription, compatibility, or installation? Our helpdesk answers up to 97% of all questions using dozens of understandably written articles filled with detailed information.
If your question is not included or you need personal support, click the purple button at the bottom right, and we’ll be happy to assist you!
Why does the first contact moment start with a virtual assistant?
We want to help you as quickly and effectively as possible! Our virtual assistant directly answers common questions or refers you to the relevant colleague, so you get help faster. We continuously improve our virtual assistant to ensure your contact moment goes smoothly.