Skip to main content
How to contact us?

We are here to help.

Updated this week

The HomeWizard helpdesk


We’re here for you! You can easily and quickly contact us by clicking on the purple button at the bottom right. Our virtual assistant will refer you to the appropriate colleague. We always aim to respond to your question within 24 hours.

Do you have a specific question about using our products, graphs, measurements, Energy+ subscription, compatibility, or installation? Our helpdesk answers up to 97% of all questions using dozens of articles filled with detailed information. Of course, written in an understandable way. If your question isn’t included or you need personal support, click the purple button at the bottom right, and we’ll be happy to assist you!

Why is our personal support chat only?


We want to help you as quickly and effectively as possible! Our virtual assistant directly answers common questions or refers you to the right colleague. This way, you get help faster. We continuously improve our assistant to ensure your contact moment goes smoothly.

How to chat with us


Contact us by pressing the purple button at the bottom right corner of your screen to open a chat with us and click ''Send us a message''. We will get back to you as soon as possible by chat or email.

Did this answer your question?