If you’ve changed your Wi-Fi password, started using a new router, or want to connect your device to a different network, you can easily update the Wi-Fi settings of your HomeWizard device.
Follow the steps below to reconnect your device to Wi-Fi.
Step 1: Open the HomeWizard app.
Open the HomeWizard app.
Make sure you’re logged in with the same account you previously used to set up the device.
Step 2: Select your device.
Tap “Devices” at the bottom of the app.
Choose the device for which you want to change the Wi-Fi settings (for example, P1 Meter, Energy Socket, or Watermeter).
Tap the three dots in the top right corner (settings).
Step 3: Start the Wi-Fi setup process.
Tap “Change Wi-Fi settings” or “Connect to new network.”
Follow the steps on screen to put the device into pairing mode.
You usually do this by holding the button on the device for a few seconds until the light starts blinking.
Select your new Wi-Fi network (2.4 GHz) and enter the Wi-Fi password.
💡 Note: HomeWizard devices only support 2.4 GHz Wi-Fi networks, not 5 GHz.
Step 4: Confirm the connection.
Wait for the device to reconnect. This usually takes less than a minute.
A message will appear in the app once the connection is successful.
Your device is now connected to the Wi-Fi network again.
Trouble connecting?
If you’re unable to connect:
Check that your phone is connected to the correct Wi-Fi network (2.4 GHz).
Make sure your router is close to the device.
Restart the device if needed and try again.
Still not working? Contact our support team by clicking the green button in the bottom right corner of the screen. Our virtual assistant will guide you to the right colleague. We aim to respond within 48 hours on business days.